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What is an executive assistant?
An executive assistant is responsible for ensuring that senior managers and executive level staff “keep moving efficiently”. They handle all administrative tasks such as managing calendars, schedules and general administrative duties. The difference between an executive assistant and personal assistant or administrative support is that they are essentially the gatekeepers of executive’s time and are solely responsible for upper management administrative tasks.
Executive assistant duties and tasks can include:
- Keeping up-to-date with any internal or external correspondence that pertains to executives
- Being the point of contact between senior management and fellow stakeholders
- Organising meetings and handling correspondence
- Maintaining schedules, travel itineraries and other relevant arrangements
- Specific administrative tasks that pertain to the overall success of executive desks.
These executive assistant tasks are particularly well-suited to being outsourced. Organisations free up their local administration teams’ time by sending these tasks to outsourced executive assistants. This allows your onshore team to focus on performing higher value, revenue generating work.
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What key skills and qualifications make a great executive assistant?
Executive assistants (EA) are the invisible glue behind executive teams. They free up senior management's time so that they can focus on the more important, company-wide tasks instead of getting bogged down in the time-consuming administrative tasks. As an EA, you are often tasked with high-level assignments that require a strong attention to detail and time management skills.
Outsourcing service providers recruit executive assistants the same way an internal, talent acquisition team would. Essentially, they ask the same questions to understand whether these offshore candidates would be able to provide the level of quality required by Australian organisations:
- What experience and knowledge do you have providing assistance to senior managers in an administrative form?
- What are your time management skills like?
- How do you ensure excellent communication, both written and verbal, between executives and internal departments?
- What organisation techniques do you use to ensure information is updated and maintained?
- Provide an example of how you showcased a high level of accuracy and attention to detail.
- What tools and systems are you familiar with?
In terms of qualifications, a higher education degree or certificate in business administration is desirable but not necessary. Outsourcing companies can help you find the right candidate to meet your organisation's administrative requirements by hiring these executive assistants who can efficiently support and coordinate with your onshore teams to increase revenue.
- Whether you are looking to train an executive assistant from the ground up and teach them your business's way of doing things, or
- Whether you are seeking expertise and a team of executive assistants with certifications and higher education.
Benefits of outsourcing executive assistant roles
Organisations are able to appreciate the added benefits that come from offshoring executive assistant duties to the Philippines, including:
What are the costs associated with hiring an offshore executive assistant?
Outsourcing your executive assistant roles to the Philippines can represent significant cost savings of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything: including infrastructure, security, recruitment and training, management and staff benefits.
For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.
How does hiring an outsourced executive assistant work?
This first step is to find out if your business is offshore ready. If the answer is yes, here are the next steps:
- Create a job description: to help us hire the right candidate for your role. We can also assist in this process to ensure we are finding the best talent in the current local market.
- Source the right candidate: we source candidates across our database and the local market before presenting you with a shortlist of the most suitable candidates available.
- Screen and interview: you screen, interview and select the candidate(s) you’d like to hire while we take care of the infrastructure set up to get them ready to work for your business. It’s usually around six to eight weeks to get your offshore staff up and running.
- Onboard and train: your business, along with the operational assistance of our offshore management team, organise new staff onboarding and training, including the use of your systems, any relevant processes and workflows they may need and an overview of your company values and culture. This will help your new team member fit seamlessly into your organisation and assist in effective change management with your existing onshore team members.
The Beepo advantage
Beepo is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its rich talent pool. This makes us adept at finding and recruiting the best talent for our clients.