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        What is outsourced loan processing service?

        Outsourcing loan processing services involves sending certain tasks associated with loan packaging and processing to someone who is external to your company, often overseas in locations such as the Philippines.

        An outsourced loans processor is involved in all of the repetitive, admin-related tasks associated with processing a loan - from packaging to settlement and even post-settlement. This will allow your broking team to focus on more revenue generating work such as building client relationships and generating more leads.

        Loans processors can complete an array of tasks, including but not limited to:

        • Set-up of loan application and data entry in CRM
        • Collect, verify and follow-up supporting documents
        • Prepare loan serviceability calculators
        • Order property valuations
        • Prepare and follow up discharge forms
        • Prepare compliance documents
        • Finalise complete loan file and lodge with lender
        • Track loan through to settlement
        • Regular follow-up with valuers, lenders and mortgage solicitors with status update reports
        • Notification of loan approval
        • Complete settlement checklist
        • Post settlement activities.

        Why do businesses outsource loan processing offshore?

        Mortgage brokers are outsourcing loans processing to offshore locations so that they can free up their time to nurture client relationships and generate new business. This is becoming increasingly important in the current economic climate, where brokers need to become more agile to respond to an ever changing, increasingly competitive market.

        By offshoring administrative loan processing tasks, brokers can cut 2-3 hours out of every loan they write - and reinvest that time back into growing their business. Many professionals are missing the opportunity to write more business because they are spending too much time on routine admin tasks instead of in front of clients. Outsourcing is a solution that puts time back into onshore staff’s schedule to ensure they are focusing on building and nurturing client relationships.

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        What other finance job roles can be outsourced?

        Beepo works with many businesses in the finance sector and provides support for a number of roles, in addition to loan processing. These include:

        Benefits of outsourcing loan packaging services

        Key benefits associated with outsourcing loan packaging and processing services to the Philippines include:

        • Efficiency increase

          By handing over transactional broker support officer's tasks to the offshore team, you are providing your local team with the opportunity to take on more work. By distributing workload across your offshore and onshore teams, your businesses efficiency and productivity levels will increase.

        • Cost Savings

          By hiring an outsourced team to assist your onshore departments with these broker support officer's tasks for a fraction of the price, your organisation's overheads and staff costs will dramatically decrease, by up to 70%.

        • Increased employee satisfaction

          Broker support officers’ tasks can be quite tedious and time consuming. By handing over these repetitive jobs to your offshore team, you will see an increase in employee satisfaction as your onshore team will be able to focus on what they were initially hired to do.

        • Business growth

          By enabling additional capabilities through your offshore team, you will be able to provide your local employees with the capacity to take on more work. This in turn will lead to sustainable business growth.

        What are the costs associated with outsourcing loan processing services?

        Outsourcing your loan processing to the Philippines can represent significant employment cost savings for your business of up to 70%. At Beepo, we offer a simple monthly fee to help you reduce your overheads and focus on growing your business. This monthly fee covers everything from infrastructure, security, management and recruitment, to training, IT, legal and staff benefits.

        For more detailed information on costs, please arrange a business consultation so we can tailor a solution to your business needs.

        The Beepo advantage

        Beepo is an outsourcing company based in Australia that offers businesses a distinct competitive edge with offshore staffing solutions. We take the time to understand the hardships our clients face when it comes to recruiting hard working, dedicated staff. The Philippines is renowned for its finance talent. This makes us adept at finding and recruiting the best of the best in terms of loans processors for organisations.

        Interested in learning more about the outsourcing solutions we can provide for your business?
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