What is outsourced real estate sales administration services?
Outsourcing real estate sales administration services is the process of hiring a team or team member overseas (typically outside of your organisation). Your offshore team or team member is then responsible for completely the tasks you assign them whilst being managed by an outsourcing provider in your chosen outsourcing location.
Outsourcing the sales admin functions in your agency enables your local team to focus on the high value, revenue generating tasks that make a real difference to your bottom line. When hiring a team or team member overseas, they can complete an array of tasks such as:
- Lead generation
- Meeting preparation
- Listing packs
- Diary management
- OFI management
- CRM cleansing and management
- eFiling
- Research work
Why do agencies outsource real estate sales administration services offshore?
Businesses nowadays are choosing to outsource their sales admin to unburden their sales team from paperwork so they focus on generating income for their agency. Outsourcing is a smarter resourcing strategy that is enabling agencies to lower their overheads whilst boosting their capabilities, improving their margins of profitability and defending their market share.
It’s not uncommon for a local sales team to struggle to stay on top of their admin duties including, updating the CRM, meeting prep and listing packs. It’s why many agencies are utilising offshore staffing solutions to help.
Let’s face it, you hired your sales team to sell - not to do admin - so, it’s generally not a strong point of a sales agent. If your sales team are rewarded for closing deals, then why would they want to do anything else? Give them a hot lead and they’ll kick a goal with it. Give them admin work and it’ll prevent them from focusing on the high value tasks that make a real difference to your bottom line - making sales.
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What job roles are usually outsourced for real estate sales administration?
Supporting your local sales team appropriately and effectively will ensure the longevity of your agency. By relieving your sales team of back office admin, your agency has real potential to experience major efficiency gains and overall business growth.
Support your local sales team by hiring an offshore team or team member. Other real estate related job roles which are frequently outsourced:
Benefits of outsourcing real estate sales administration services
Key benefits associated with outsourcing real estate sales administration services to the Philippines include:
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Efficiency increase
By handing over transactional broker support officer's tasks to the offshore team, you are providing your local team with the opportunity to take on more work. By distributing workload across your offshore and onshore teams, your businesses efficiency and productivity levels will increase.
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Cost Savings
By hiring an outsourced team to assist your onshore departments with these broker support officer's tasks for a fraction of the price, your organisation's overheads and staff costs will dramatically decrease, by up to 70%.
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Increased employee satisfaction
Broker support officers’ tasks can be quite tedious and time consuming. By handing over these repetitive jobs to your offshore team, you will see an increase in employee satisfaction as your onshore team will be able to focus on what they were initially hired to do.
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Business growth
By enabling additional capabilities through your offshore team, you will be able to provide your local employees with the capacity to take on more work. This in turn will lead to sustainable business growth.
The Beepo advantage
At Beepo, we tailor our solutions to suit the needs of your business. We take the time to understand the hardships our clients face when it comes to sales agents doing admin - it either doesn't get done or it distracts them from the higher value tasks. That’s why we offer businesses in the real estate industry a distinct competitive edge with offshore staffing solutions.
Just like your other staff members, your Beepo sales support assistant will be 100% dedicated to your business. They can assist with all of the back office, low value tasks, giving you and your sales team more time to invest back into the business. The more time your sales agents spend on routine admin, the less time they have to invest in the high value tasks that you hired them to do - selling.
If you want to find an offshore solution for your sales team, chat to us today and we’ll find a solution that’s right for your business.